Key information for property buyers in Croatia

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Some information pages and descriptions of the services offered by RPC.

Sleep Easy with ruralpropertycroatia.com

Information about housekeeping services available to absent property owners.



(Updated 18.02.2018)
sleepeasy, a program for non resident property owners.

Aimed mostly at holiday home owners, our SleepEasy programme seeks to relieve the burden of finding people and services to take care of your property during the months you are not here. Homes left locked up and empty for long periods soon experience problems with things like dampness, insects, dust, rodents etc. Toilets left un-flushed and sinks left unused often cause water to become sour and a source of smells. Properties which appear to have no visitors can attract attention with full post boxes of circulars and post. There are also the regular bills to be paid.... the list goes on. Contractually, we are there for a day each month to check, clean and ventilate the entire property. In reality, we are usually in attendance much more often.



The basic SleepEasy programme (see list below) takes care of all these things and ensures your property is kept reasonably well maintained. We supply all the cleaning materials and basic equipment to keep your property in shape. We test and check toilets, sinks, lights, heating, air conditioners, locks, gates, doors, windows... everything to ensure the services in your home are maintained.



Also included is the payment of bills, water, gas, electricity, TV licence, rates and taxes. We provide you with an on-line account which shows you what has been done, when and which bills have been paid. This allows you to keep a check on every penny - 24/7. If you require invoices for your own accountancy needs, each and every bill we pay on your behalf is scanned and a link to each is provided in printable format on your account page, just click the link and the invoice/receipt is yours to see/download/print as you require. Sleep Easy, your property in Croatia is being properly looked after



Should you require repairs to be carried out, we will source trades-people for you, you may choose your own if you wish. We'll manage small projects locally on your behalf should you want to change or update/replace something. If you wish to extend or have some other building work carried out or do some landscaping, we will represent you locally and we'll record all the relevant details to your on-line account. See our 'Property Maintenance' page for details for the bigger jobs.



Every month, we photograph your property if appropriate and email the images to you with any relevant information. This way, you can see what's being done and how everything looks.



We do our best to fix things like leaky taps, stuck locks, defective water cisterns and we will drain your water system (excl. central heating) if necessary to prepare for the winter and refill it in the spring. We add antifreeze to toilets and U-bends when required.



The cost? We charge a monthly fee of 350 HRK plus, if necessary, a small extra charge if we have to travel long distances. Contact us for details in your case. All you have to do is keep your account in credit.

Major repairs and works are a matter for discussion, the costs of which depend upon the scale of the works and how much we need to do to support it. In recent years we have overseen roof replacements, new PVC windows, TV antennae, install wiring, heating systems, new fences, re-plumbing an entire house, land clearance, repainting plus numerous small repair jobs and some "heavy" gardening. We are pleased to say our current clients have expressed their satisfaction with how things have been done.



Simply contact us to arrange a SleepEasy programme tailored to your individual requirements. We are happy to answer your questions at any time.


The basic SleepEasy programme includes...

  • Vacuum clean interior
  • Dusting
  • Clean windows
  • Sweep/Wash floors
  • Clean/flush WCs
  • Flush sinks
  • Operate all taps
  • Open/check all windows & vents
  • Remove insects
  • Check/clear rodents
  • Test heating (Autumn)
  • Test Air-Con (Spring)
  • Add antifreeze to U bends (Autumn)
  • Drain water pipes for winter
  • Close water mains (autumn)
  • Operate all locks/bolts
  • Maintain on-line accounts (see below)
  • Monthly photo report
  • Pay bills as req.
  • Make good minor repairs
  • Check for damp/water ingress
  • Discard unused food and waste

A short example of the your SleepEasy online account and monthly bill paying statement is shown below.


SleepEasy programme. Financial accounting



Below is a short example of how we keep track of your financial comings and goings.
Every penny you pay is recorded here as is every penny we spend on your behalf.
We do not make payments without your authority.
Your account is available to you on-line 24 hours a day.

Tracking upkeep, repair, renewals, maintenance costs

Date Description Code/Ref CR/DT (Kuna) Balance
Date 3 Live links go here so you can see every bill and invoice (Example here)
Date 2
Date when you pay in or we pay out Explanation of what this entry is about. Extra details go here, exchange rates etc. credit or debits your running balance

Tracking regular bills and meter readings

Month Elec Gas Water Trash Tourist Tax TV license Accounts RPC Property Rates
Sep 2017 Meter reading and bill details Meter reading and bill details Meter reading and bill details Monthly bill Annual bill(if applic.) Monthly bill Book keeping Monthly bill Quarterly bill
Aug 2017 Meter reading and bill details Meter reading and bill details Meter reading and bill details Monthly bill Annual bill(if applic.) Monthly bill Book keeping Monthly bill Quarterly bill
Jul 2017 Meter reading and bill details Meter reading and bill details Meter reading and bill details Monthly bill Annual bill(if applic.) Monthly bill Book keeping Monthly bill Quarterly bill
Jun 2017 Meter reading and bill details Meter reading and bill details Meter reading and bill details Monthly bill Annual bill(if applic.) Monthly bill Book keeping Monthly bill Quarterly bill

Elec = Electric bills. Gas = Gas bills. Water = Water bills. Trash = Rubbish collection bills from local authority. Tourist tax if applic. = Property taxes for holiday homes payable annually. HRT = TV licence. Accountant = Accountancy/bookkeeping fees if applic. RPC = Monthly maintenance fees to us if you subscribe. Property rates = Komulnalna naknada or property rates/community charge - if applic.. Other = other charges not yet specified.

Paid = Confirmation the bill has been paid. N/A = This charge is not applicable for this property or for this month. ?? = We have no information regarding this bill.


Coming soon (mid 2018)... 'SleepEasyPlus'

We're adding a new aspect to our SleepEasy programme which is aimed at customers who own property in Croatia via a company. The applicable regulations require a registered accountant or book-keeper to be appointed in order to keep the company's financial records and to make the required submissions to the tax inspector and to the Financial Conduct Agency (FINA). We have no intention of becoming accountants but for those who choose not to use their company actively, we will soon be able to undertake the duties of Book Keeper. There are a few hurdles to jump still but, if successful, our service will be cheaper and everything will be presented in both Croatian and in English. More soon.

info@ruralpropertycroatia.com
Tel: 00 385 91 308 0531


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